Last updated: October 1, 2026

This Cancellation Policy applies to orders placed on clergyss.com by Clergyss LLC customers in the United States.

1. Free cancellation before payment

No payment is taken when you place an order. You can cancel free of charge at any time before your invoice is paid: email support@clergyss.com with your order number, or simply do not pay the invoice. Unpaid invoices expire after 7 days and the order is cancelled automatically.

2. After your invoice is paid

Production begins once your invoice is paid. You may still cancel for a full refund within 3 working days of payment, counted from the day after payment, by emailing support@clergyss.com. After that your garment is usually in production: standard-size orders can no longer be cancelled but can be returned after delivery under our Refund Policy (30 days, unworn, with tags), and made-to-measure orders cannot be cancelled once production has started.

3. Orders that have already shipped

If your order has already been dispatched, it cannot be cancelled in transit. Once delivered, it is handled as a return under our Refund Policy.

4. Refund timing

Approved cancellations are refunded in full to your original payment method within 5–10 business days. Your bank may take a few additional days to post the credit.

5. Orders we cancel

We may cancel an order and refund it in full if an item is unavailable, a price or description was clearly wrong, the delivery address is outside the United States, or we suspect fraud.

6. Contact

Clergyss LLC · support@clergyss.com