free shipping for orders above USD 400.

+1 (959) 777 1012 support@clergyss.com

Shipping Policy

At Clergyss, every garment is thoughtfully crafted to order, reflecting our commitment to quality, precision, and refined craftsmanship. Each piece is tailored with care to ensure comfort, durability, and an exceptional fit.

Production & Shipping Process

All garments are meticulously prepared by skilled artisans and then forwarded for domestic dispatch.
This process allows us to provide a smooth, reliable, and hassle-free delivery experience for our customers across the United States.

Delivery Timelines

Order Type Processing Time Transit Time (USA) Estimated Delivery
Standard Orders 4–5 business days 8–12 business days 3–4 weeks
Custom / Made-to-Measure 6–10 business days 8–12 business days 4–5 weeks
Express Orders (FedEx / DHL Express) 1–2 business days 8–10 business days 2–3 weeks

Please note : Delivery times are estimates and may vary depending on location, order volume, or unforeseen delays.

Customs & Duties

Express orders are shipped via trusted carriers such as FedEx or DHL etc. from our international production facility.

Please be aware that customs duties, Tariffs, VAT, or import fees are not included in the shipping cost and are the responsibility of the customer, in accordance with local regulations.

Failure to pay these charges or refusal of delivery may result in the package being returned or disposed of without eligibility for a refund or replacement.

Returns & Exchanges

Your satisfaction is important to us, and we take pride in the quality of our garments. Please review our return guidelines below
  • Return Period : Returns are accepted within 30 days of delivery with prior authorization from our support team.
  • Unauthorized Returns : Items returned without prior approval will not be accepted.
  • Defective or Incorrect Items : If your order arrives damaged or incorrect, we will gladly offer a replacement or full refund after verification.
  • Sizing Concerns : If your made-to-order garment matches the selected size but does not fit as expected, you may reorder the same item at 50% of the original price.Refunds are not applicable in such cases.
  • Non-Returnable Items : Custom-made or personalized garments are non-refundable unless defective.
  • Return Shipping : Customers are responsible for return shipping costs.